“How likely would you be to recommend our surgery to family and friends if they needed similar care or treatment?”
Extremely likely 64%
Extremely unlikely 2%
We are really pleased that an huge majority of patients were extremely likely to recommend us to family and friends and that 92% of patients said that they were likely or extremely likely to recommend us.
We are disappointed that 6% of patients were unlikely or very unlikely to recommend us.
We will review comments made where available and feedback to the TMC community on what we are doing in response. We really do strive to make TMC a place where patients feel respected, listened to and where they feel that they are provided with the best possible care.