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Changes to Our Appointment System – “Total Triage”

We’re introducing a new Total Triage appointment system to help us better manage appointment requests and deliver more efficient care.

To complete the form, please use the following link:

👉 Medical Query Form

🔗 Full details are available here: Total Triage System Announcement

How did you find our new triage process?
We’d love your feedback! Please take a moment to answer a short survey here:
👉 Triage Feedback Form

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Related information

Accessing your GP health record

Page published: 3 July 2023
Last updated: 10 July 2024